Monthly Archive for July, 2009

Looking at Microsoft WPC 09 in New Orleans

Microsoft Worldwide Partner Conference LogoI’m writing this sat in the lounge at Newark International Airport near New York, waiting for a flight taking the GG and I back to Birmingham, and I’m reflecting on the past week spent in New Orleans at Microsoft’s Worldwide Partner Conference.

What a week! After a couple of days holiday in my favourite place, New York City, the GG and I flew onto NOLA. This is my 2nd WPC (I attended in Houston, TX last year) and so I tried to compare last year’s trip to this years one. The biggest change for me was – there’s no doubt in my mind that whilst last year I still felt I was attending WPC as a Technician who worked within a business, this year I attended as a Business Owner. Upon reflection on my personal and business growth over the past 12 months, I’m really pleased with that statement.

This year I was fortunate enough to be invited to WPC as a Speaker, and involved in a couple of presentations.

Our “Power of Community” session was a question and answer panel affair, and I was sat along my HTG colleagues Dave Sobel of Evolvetech, Erik Thorsell of Success Computer Consulting, and Jamison West of JWCS, with Mark Crall of Tech Care Teamacting as moderator. The session had a disappointing audience turnout, but I took pride in the fact that those people who did attend took the time to come and chat with the panel afterwards. If just one member of the audience had been inspired to engage with the Community in the same way I did after such a session last year, then I consider that a success.

I was also roped into presenting on our experiences with Windows 7 Professional by my friends at the Microsoft Windows 7 Ignite Team. This was a last minute addition to my schedule, but went really well – with a good audience turnout and some interesting questions posted to myself and fellow Ignite partner Stephen Hall of District Computers. Make no doubt about it, Microsoft’s Partner Community is excited about the potential of Windows 7.

I discussed the difference in the size of the audience between the Community presentation (Business) and the Windows 7 presentation (Technology) with some colleagues during the week – we concluded that the majority of people who visit WPC still do so primarily as Technologists, with a fewer number being Business Owners. Ironically, the IT industry needs to concentrate more on positioning their products as Business Tools and less as Technology products with “features and benefits”. Let’s hope more people understand this message as time goes on.

Presenting aside, there was also a ton of content at WPC that I was interested in. Unlike last year though, this year my itinerary was *chock* full of meetings. I met with peers, partners and trusted vendors. I got involved in Round-Table meetings. I renewed old relationships and created new ones. There’s little doubt in my mind that, with few exceptions, anyone who is really serious about growing their business or engaging with the SMB Community was in attendance at WPC – and I was going to make sure to make the most of my time with these great people!

Then there were the interviews. I’ve been video interviewed so many times this past week that I’m not sure I even knew what I said anymore! Expect Aaron Booker of VarVidto post a ton of stuff in the days to come.

An interesting side note to WPC this year was the amount of new people I met through Twitter. The #WPC09 hash-tagtopped Twitter’s trending more than once, and I updated regularly. This in turn saw a lot of people following my updates, and some great folks getting in touch with me to connect personally. Sadly, by the weeks end the spammers had hijacked the #WPC09 hash-tag, which was frustrating, but the positive impact had already been felt.

There was also a ton of great break-out sessions to attend, and I made sure to schedule time to attend at as many as I could. Sadly as the meeting requests continued to pour in, I only managed to attend half as many as I’d like – but there’s only so many hours in the week (even with daily 0630 starts!) and I know my time was well spent.


WPC Keynote Speech Hall

Then there are the Keynotes which took place each morning. Personally, both last year and this year I only attended the Monday morning Key-note in which Allison Watson and others map out the next year or mores’ vision for Microsoft and it’s goals. The news around the new Microsoft Partner Network (MPN) and Exchange and Office 2010were interesting, to say the least. The other days keynotes I paid cursory attention to whilst I used the time to start planning some of the great ideas I’d already been inspired to act upon. I found the other Keynote speeches a little too “Rah! Rah! Microsoft” for my taste – but I know others find them very useful. Each to their own.

I thought the Vendor Expo Hall was well populated this year, even if I only got to attend for an hour on the last day due to time constraints. I know from speaking to a few of my friends who are Vendors that they were disappointed with the turnout, but everywhere I looked visitors were engaging with vendors, so I guess it depends on your expectations going in. I understand it’s not a cheap event to attend as a vendor, but where else are you going to find your most engaged partners in one place for an entire week? I also blagged a ton of swag to bring back for my local user group, AMITPRO. :-)

Finally, there was the parties! Wow! With presenting this year, I was a little more restrained than last year (but only slightly) but there was a couple of mornings where I (and more than a few of my peers) woke with a sore head and a dry mouth. And that’s all I’ll say on that score – if you’re a friend on Facebookthen you’ll already have seen some incriminating photo evidence such as the shot of I and a certain SBSC PAL to your right…

I’m already considering where both I and Netlink IT will be be this time next year when WPC comes to one of my favourite cities to visit, Washington, DC. I’ve some warm friends who I enjoy spending time with in that part of the world, so I’m planning that visit already. :-)

Digital WPC

So I’m here in New Orleans, Louisana for the Microsoft Worldwide Partner Conference and the weather is HOT! The air is sticky and humid, but New Orleans is an amazing town and it’s been great to see all my friends from the SMB Community again! Make no mistake about it, the break-out sessions and the keynote speeches are all valuable, but the real value to these conferences in my mind is strengthening existing relationships, and making new one’s.

The GG and I are already having a great time, and the week is only just about to begin!

WPC itself starts today, and this afternoon see’s the first of two presentations I’m involved in.

The rest of the week has quickly filled up with meeting invites, requests to attend Round-Table get-tog ethers, and yes, the occasional after-hours party. :-)

If you’re not in NOLA (and in the current economic climate, I can understand that decision entirely) then you can keep up to date on what’s happening at WPC via Digital WPChttp://www.digitalwpc.com/

SMB001 – Increase your Service and Sales Opportunities in SMB with Windows 7 Professional

218-219 – 15:30-16:30 CST

Hear from Partners how they’ll use Windows 7 Professional to drive service and solution revenue by delivering greater value to their SMB customers. This session showcases Partner opportunities enabled by new features such as XP Mode and Advanced Backup and shows how Windows 7 Professional can help you more efficiently provide SMB-critical services such as increased data security, mobile and branch IT support, and streamlined PC migrations and upgrades..

SMB007 – The Power of Community

215-216 – 14:00–15:00 CST

Power of Community. Learn from esteemed peers who have successfully harnessed the “Power of the Community” in not only establishing better operational, sales, marketing and financial practices but greater work/life balance through execution of goals and accountability to their peers who become lifelong friends. Get ready to be personally challenged to aspire to greater things as you witness fellow SMB IT community peers who have called each other higher though a commitment to giving and execution.

Netlink IT – Windows 7 Video

A few weeks ago I mentioned we were visited by a camera crew from Microsoft to film some footage for a Windows 7 Promotional video.

Well the final edit is now here, take a look and see what you think! We’re very pleased with it. :-)

Huge thanks to our client, The Health & Safety Partnership, for giving up their precious time to help us record this, and for our own Sharon and Rob for agreeing to have make-up applied and talk to the camera. :-)


Netlink IT – Windows 7 Video

SMBVirtulization.net Webinar with Ryan Morris of IPED

A quick plug for a Webinar you will not want to miss!

Mr. Virtualization, Dave Sobel of SMBVirtualization.net, will be hosting Ryan Morris of IPED today (Friday July 10th) at 5pm-6pm GMT in the UK.

I was lucky enough to see Ryan speak a couple of times at the HTG event in Dallas recently, and can tell you if you’ve got any interest in getting a sneak peek into how the IT Industry is developing, this is a guy to listen to.

***

Friday, July 10, 2009
12:00 PM – 1:00 PM EDT  

Our new SMBVirtualization.net webinar series kicks off with guest Ryan Morris from IPED.

SMBVirtualization.net welcomes Ryan Morris, Practice Director, WW Channel Development & Education, Institute for Partner Education & Development as he joins us for our first webinar presentation.

In the midst of the general unrest in all sectors of the economy, one fact has become painfully clear: IT solution providers must adapt their practices to address the changes in today’s economy.

The basics of your business have undergone a set of fundamental changes that affect core value propositions, technical service offerings, sales operations and customer relationships.

While it’s critical to understand the impact these changes will have on your individual business, it’s more important that you embrace one fundamental reality: these changes are significant and permanent — the market is never going back to the way it was before.

Register now to join us Friday, July 10 at 12pm EST for a discussion on the future of IT delivery.

Space is limited.
Reserve your Webinar seat now at:
https://www2.gotomeeting.com/register/757508595

7 Microsoft WPC 09 Sessions you won’t want to miss

This Thursday the GG and I leave for a couple of days break in New York (one of my favourite places in the world) before heading on to New Orleans for Microsoft’s Annual Worldwide Partner Conference beginning next Monday 13th July 2009.

Having attended WPC last year in Houston, TX, I’m aware of what a HUGE event it is. I’d suggest the key to getting the most out of WPC is to plan ahead – be pro-active and arrange meet-up’s with vendors and partners NOW, set a schedule for the break-out sessions you want to attend, and most importantly… plan an efficient route between as many different parties on the evenings as possible. :-)

But seriously, there are over 400 Break-Out sessions (that I’m aware of!) during WPC week and it’s difficult to pick what to attend. My first suggestion would be to visit the WPC Schedule Builder at https://www.mspartnerconference.com/public/sessionlist.aspx and take a look the content on offer. But if you want some quick tips, here’s my Top 7 Break-Out sessions you won’t want to miss.

All times below are CST – which is GMT-6.

 

1. SMB002 Help Your Customers Reduce IT Costs and Risks and Strengthen Your Business

Presenters: Arnold Bogaards, Eric Ligman, Andrew Trish

Mon 7/13 | 5:00 PM-6:00 PM | 218-219

Small and midsized businesses (SMB) (500 or fewer employees) want to stay focused on running their business by simplifying their IT environment, minimizing network disruptions, and keeping important data highly secure. Hear current IT pain points for SMB customers and learn from a leading Partner how you can build your business by becoming–or strengthening your role as–a trusted advisor to your customers, while helping your customers resolve their key pain points.

UK SBSC PAL Andy Trish joins Arnold Bogaards and “Mr Licensing” himself, Eric Ligman.

 

2. SM004 Marketing Survival Strategies for the Attention Economy

Presenter: Jeremy Epstein

Tue 7/14 | 2:00 PM-3:00 PM | 225-227

Curious about the impact Social Media Marketing can make on your business? Attend this session and understand the ‘Power of Permission’ where customers have more power than ever to decide who gets through and who doesn’t. Discover critical strategies for thriving in the ‘Attention Economy’ created by the Social Media phenomenon. Learn to leverage the ‘Ridiculous Reach of the Individual’ where with one click you or I can tell hundreds or thousands of people that we like or hate a product/service.

I met Jeremy Epstein earlier this year when I visited Washington, DC and attended his WOM SLAM! event. He’s a former Microsoft man and just a great source of ideas. If you’re not following Jeremy’s blog, then you’re really missing out on a unique view on Marketing. Go take a look at http://jer979.com/igniting-the-revolution/ and make sure to see the man speak in person at WPC – you’ll come away inspired!

 

3. DYN010 Are You Stuck in Your Comfort Zone?

Presenter: George Brown

Tue 7/14 | 3:30 PM-4:30 PM | 271-273

Just like a tree, when a business stops growing, it starts dying. But so many Partner companies get stuck at a certain level–whether it’s defined by revenue level, profits, number of employees, infrastructure, or technology investments–while management wonders why just maintaining seems to get more difficult. Learn how to stop clinging to the status quo. This session helps business owners explore what is holding them back, discover ways to get “unstuck,” and envision a different future.

George Brown of Salesworks (http://www.salesworks.com/about/georgebrown.php) with what is sure to be a thought provoking session.

 

4. BL004R Speed of Trust – Leading in Crisis

Presenter: Stephen M.R. Covey

Tue 7/14 | 5:00 PM-6:00 PM | La Nouvelle C

New York Times bestselling author Stephen M. R. Covey presents the business case for trust to help leaders lower costs, speed up results, and increase profits and influence during this time of crisis. Leaders learn to restore trust and confidence by exhibiting 13 behaviors common to all high-trust leaders around the world. Learn how making trust your strategic advantage will accelerate growth, enhance innovation, improve collaboration and execution, and increase shareholder value.

Miss a chance to see Stephen Covey speak? Not on your life!

 

5. SMB007 Power of Community

Presenters: Mark Crall, Dave Sobel, Erik Thorsell, Richard Tubb, Jamison West

Wed 7/15 | 2:00 PM-3:00 PM | 215-216

Learn from esteemed peers who have successfully harnessed the “Power of the Community” in not only establishing better operational, sales, marketing and financial practices but greater work/life balance through execution of goals and accountability to their peers who become lifelong friends. Get ready to be personally challenged to aspire to greater things as you witness fellow SMB IT community peers who have called each other higher though a commitment to giving and execution.

Hey, it’s my blog, so I can plug my own session if I want to! <grin>

 

6. SMB010 Virtualization: What You Need to Know to Get Your Business Ready

Presenter: Dave Sobel

Wed 7/15 | 3:30 PM-4:30 PM | 215-216

Virtualization is a game-changing new approach to infrastructure. Learn what you need to know to start implementing projects using virtualization technologies, specifically as it relates to Windows Small Business Server and Windows Essential Business Server. See real life techniques and experiences that get you ready to deliver solutions, including a complete restore into a virtual machine from raw backup. Not just for the big boys, this is the next generation of infrastructure.

We call Dave “Mr. Virtualization” (with a Z) and for good reason – this guy IS the source for SMB Virtualisation information. Check out his new site at http://www.smbvirtualization.net

 

 

7. SMB013 Partner Planning Workshop: Putting Pen to Paper

Presenters: Scott Scrogin, Arlin Sorensen, Erik Thorsell

Wed 7/15 | 5:00 PM-6:00 PM | 208-210

In this session, a workbook is provided for working on your company business plan, personal leadership plan, life plan, or continuity plan. We break into groups to work on at least one plan that is specific to your situation. Partners provide feedback and ideas to help you with the process. One of the outcomes of this session includes follow-up and accountability. Plan to spend this hour working on your business developing foundational direction that will lead to success!

One of the highlights of WPC in 2008 for me was seeing Arlin Sorensen speak for the first time. Just an incredible session where I came away inspired and buzzing with ideas. I was convinced that joining the Heartlands Technology Group, which Arlin leads, was the right move as a result of that session and I’ve been proved right over the past few months. If you’re looking for ideas and guidance on where to move your IT Consultancy business next – this is a can’t miss session for you.

 

 

***

There you have it – seven “must see” sessions for the SMB Consultant at the Worldwide Partner Conference!

If you’ve got any suggestions for “must see” sessions or are attending WPC yourself – please leave a comment below.

I’ll be updating my blog and Twitter (http://www.twitter.com/tubblog) throughout WPC, and you can also track WPC via Twitter (http://twitter.com/wpc09), the hash-tag #wpc09 and Facebook (http://www.facebook.com/wpc09).

If you’re heading to NOLA yourself – let me know, I’ll look forward to seeing you there!