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The 2014 list of IT Channel Events for MSP’s

IT Channel Event Each year I produce a list of IT Channel events that will be of interest to IT Solution Providers and Managed Service Providers (MSP’s) based in the UK and Europe.

All dates are subject to change and I’d strongly encourage you to contact the event organisers directly before making any travel plans based on information listed here.


Updates and Amendments

I try to keep this list regularly updated, so if you have an event then please feel free to contact me and let me know about it.

Last Edit:  14th November, 2014. Latest updates in bold.

Annual UK IT Channel Events


Other Regular UK IT Channel Events


Annual European IT Channel Events




  • Jan 27th – 31st 2014 – Cisco Live! – Milano Congressi, Milan





photo credit: etech via photopin cc

GFI Max Customer Conferences 2012

GFI Max Customer Conferences 2012 LogoIt was October 2011 when I wrote about my thoughts on the first GFI Max UK Customer Conference which took place that year in Oxfordshire. This year, GFI Max have doubled the size of the UK conference as well as the other GFI Max Customer Conferences 2012 taking place in New Orleans, Munich and Australia.

The vast majority of my IT company clients use GFI Max as their RMM tool and so I’ll be attending the UK Conference taking place on Thursday 11th – Friday 12th at Twickenham Stadium & Marriott Hotel in London.

In the past few days I’ve had a number of people ask me whether it’s worthwhile attending, so I thought I’d share that from the sneak peek I’ve snuck at the agenda reveals that there are some great sessions on offer – including a variety of Technical sessions covering everything from Linux and Virtualization to Managed Online Backup, Scripting and SNMP, Managed Security and more, plus a range of business keynotes covering commercial tips on growing your business.

There will also be a number of GFI Max advanced feature sessions presented by fellow GFI Max users, and importantly, a Roundtable event where you can provide personal feedback to the GFI Max team.

imageAs with all these conferences though, one of the biggest benefits you’ll get is from being in the room and networking with so many other successful IT companies. Don’t underestimate how much you’ll gain from this – it’s one of the ways I really accelerated the growth of my own MSP business.

I also wanted to give you a heads-up that the deadline for early bird registration expires June 30th, 2012. The early bird registration fee is almost half price, and GFI are offering a prize draw for early bird registrants for hotel suite upgrades too.

If you’re a GFI Max user, or considering using GFI Max and are on the fence about attending – trust me, do it. It’s two days out of the office that are well spent.

Managing For Success 2012 – A 3 Day Online Conference for Computer Consultants

Managing For Success 2012 LogoI often speak about the fact that I’ve been lucky enough to learn my trade from some of the best people within our industry space. Both here in the UK, as well as in North America, Europe and Australia, there are some individuals who have been incredibly generous with their time and experience in sharing their knowledge with me and in many cases, the wider Community.

Karl PalachukAt the top of that list of individuals is Karl Palachuk. As well as writing what I consider to be the premier blog within the SMB IT industry – Small Biz Thoughts – Karl is a prolific author and has shared countless hours of knowledge through his blog posts, webinars and Podcasts that I personally have found invaluable, and I know many others have too.

Karl is now trying something new by hosting a 3-Day Online Conference specifically for Computer Consultants, in June 2012. The conference will focus on building successful business processes and will feature some of the best business and technology speakers in the U.S.

The online conference – Managing for Success 2012 – is the first event of its kind targeting technology providers and computer consultants.

Two of the keynote speakers at the Conference are Stephanie Chandler and Patrick Schwerdtfeger. Chandler is the author of seven books, including Own Your Niche on the Internet and Beyond. Her Business Info Guide web site – – is an extremely popular destination for small business owners. Patrick Schwerdtfeger is an internally recognized authority on social media marketing and the author of several books, including Marketing Shortcuts for the Self-Employed.

Other speakers include some of the most influential pioneers and opinion leaders in the world of technical consulting. But this is not a technology conference. As Karl says “This is a business focused conference for I.T. Professionals. We want to help computer consultants to be better business people, with a vision for the future and strategies for success. That’s why we named the conference Managing for Success 2012. Conference sessions will cover managing a business, marketing a business, creating standard operating procedures, building a strong team, and even buying up your competition.”

The conference is online only and will run 9:00 AM to 4:00 PM EST on June 26-28, 2012. Whilst that might mean some late nights for those of us in the UK who will be participating, I’m more than confident that the content will be worth it and as attendees can choose to listen live or also have access to the recorded sessions – you can revisit anything you miss. In all, the conference will broadcast eighteen hours of programming in three days.

The conference registration and information site is now available – so if you’re interested in learning from some amazing presenters, I’d encourage you to check it out.

Good luck to Karl and everyone involved in the event!

Building a Community – Lessons from GFI Max

One of the ways you can tell if a good product or company is gathering momentum and becoming popular is by how much of a community is building up around that product or company. When people are passionate about something they want to talk to other likeminded people about it.

GFI Max LogoOver the past couple of years, GFI Max is one such company where I’ve observed a growing community of people who want to spend time together talking about the Max RMM tool.

Whilst this isn’t something that has happened entirely by design, it’s not something that happened by accident either.

LinkedIn Forums

GFI have helped facilitate their community by providing the GFI Max LinkedIn Forums – a place where Max users can chat, exchange ideas and give feedback to the GFI team – good or bad. Whilst these forums are monitored and members of the Max team participate in discussion themselves, they aren’t moderated in the sense that if a Max client has a gripe about the product or the company that they air with their peers – the GFI team don’t delete the message or shy away from it, they respond to it directly. This attitude towards being open and transparent hasn’t gone un-noticed by the SMB Community.

Members of the GFI Max LinkedIn forums are usually the first people that get to hear about new features and the forthcoming Max Roadmap too, further building a sense that the community is valued.

User Groups

Earlier this year, GFI responded to a request from the Thames Valley Small Business Specialist User Group led by Chris Timm. The group, which has a high proportion of GFI Max users within it, was looking for a new sponsor, and GFI agreed to step in and help that group continue to grow.

All of these things on their own aren’t enough to persuade people to use GFI Max products. You still need a really good product and service delivery (which I believe GFI Max has). But if all things are equal, and an IT company is faced with choosing between two or more really good products – as is the case in the RMM market populated by GFI Max, Labtech, Kaseya and others – people tend to choose the product that their peers have recommended to them.

Make it, don’t fake it

You can’t fake this stuff. Building a community of raving fans isn’t something you can acquire. People can tell the difference between a paid endorsement and genuine goodwill towards a company or product. It takes time and it’s not easy. Most IT vendors give up because it’s too hard. They want immediate returns. Those vendors will still sell stuff, because generally their product is good, but retaining clients and as importantly, having clients who will talk about their product to others? That takes commitment.


GFI Max Global Conferences 2011Over the next few weeks, GFI Max will be taking another step towards supporting their community and will be hosting their first GFI Max Global Conferences at four locations across the globe.

The UK Conference takes place in Oxford on October 20th.

The USA Conference takes place in Florida on November 8th and 9th.

Not forgotten, Australia gets it’s Conference in Sydney on December 1st, and Europe has a Conference on November 23rd in the Netherlands.

I’ll be attending the UK Conference on October 20th, and will be looking forward to getting together with a whole load of GFI Max users.

Are you a GFI Max user and attending too? Let me know!

CompTIA EMEA Conference – London, 9th November 2011

CompTIA EMEA Conference 2011 LogoA heads-up that registration has opened for the CompTIA EMEA Conference at the Hilton London Metropole on Wednesday 9th November, 2011.

You can register for the event here. EMEA 2011 is open to both CompTIA members and non-members.

The last two years conference has been very well attended, and over 400 UK IT industry peers are expected to attend this year. With a wide variety of interesting speakers and break-out sessions, previous key-note presentations have been from Sir Ranulph Fiennes and James Caan of Dragons Den. I’m counting on this years event to be equally as interesting!

If you’ve not attended before, then you can get a feel for this years event by looking at the highlights of the 2010 event here.

I’ve been fortunate enough to be asked to be one of this years presenters, and I’ll be presenting a “Quick Start Guide to The Cloud”.

What’s more, the CompTIA UK Channel Community will be in town the day before the EMEA Conference – meeting on Tuesday 8th November at the Hilton too. I’d expect a large turnout for this event – you can find out more about the community at

I hope to see you at one or both of the events!


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