Operations
Looking at Managed Anti-Virus for MSP’s
Looking at Managed Anti-Virus for MSP’s and products such as GFI Max Managed Anti-Virus and Trend Micro Worry Free Business Security.
6 Comments
Operations
Operations
Error. Please Removes Spaces – Are you kidding me?
Error. Please Removes Spaces – Are you kidding me? Looking at the frustrations of dealing with horribly designed on-line forms.
8 Comments
Operations
Free Whitepaper – Protecting Business Critical Services, E-Mail
Details of how to download a free Whitepaper on Protecting Business Critical Services, E-Mail
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Operations
Failure to Over Communicate
How a Failure to Over Communicate can damage your relationship with clients, and how you can effectively communicate and avoid this mistake.
2 Comments
Operations
Give Them What They Want
Give Them What They Want. Making sure you listen and respond to the needs and requirements of clients and prospective clients.
2 Comments
Operations
How changing the way you communicate can revolutionise your business
Looking at the parallels between business and the role of the Police in our communities. In both cases, It’s All About Communication.
39 Comments
Operations
Using Social Networking to listen to Customer Feedback
Using Social Networking to listen to Customer Feedback. An example of how one company has used Social Networking to improve customer service.
3 Comments
Operations
Top 10 Most Valuable Resources for Microsoft Infrastructure Solution Partners
My final blog about the Microsoft Worldwide Partner Conference 2010, which finished a week ago in Washington, DC, but, as anyone who has attended can
1 Comment
Operations
Why use a strong password?
Looking at the benefits of using a strong password and how convenience can be weighed up against security.
6 Comments
Operations
What I think about Accredit UK and how it changed my business
Looking at What I think about Accredit UK and how it changed my business for the better, helping our business to be more efficient.
1 Comment
Operations
Does your IT Helpdesk overlook simple solutions?
Do you overlook simple solutions? A blog article looking at how my MSP fixed two issues with very simple solutions.
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Operations
What do your MSP invoices look like?
What do your MSP invoices look like? A look at how a great invoice can mean the difference between losing a customer and winning new business.
8 Comments
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