Have you ever been shouted out by an unprofessional or out of control customer? I look at the difference between responding and reacting to angry customers.
As part of National Day of Unplugging, I switched off my Smartphone and went offline. So what is it like to disconnect from the Internet for a day?
“We must find time to stop and thank the people who make a difference in our lives”. I explore why showing gratitude is good for you and your relationships.