Have you ever been shouted out by an unprofessional or out of control customer? I look at the difference between responding and reacting to angry customers.
What are the Books I Love and Recommend? Listen to my Podcast interview discussing the books I love and find the links to some of my favourite reads!
As part of National Day of Unplugging, I switched off my Smartphone and went offline. So what is it like to disconnect from the Internet for a day?
Friday March 7th is National Day of Unplugging. Read more about my experiment in unplugging for a day, giving up my Smartphone, tablet and the Internet.
Do you get too many emails? Do you sometimes ask yourself when your job became doing email? Here is my Experiment in reducing my emails by a quarter.
My Daily Productivity Routine – a glimpse into the routine I have built for myself to work on what is important, be productive and avoid procrastination.
“We must find time to stop and thank the people who make a difference in our lives”. I explore why showing gratitude is good for you and your relationships.
The value in learning to say no and the consequences of saying yes — to friends & family, clients and prospects — when you really should have said no.
Avoid the “Takers” – those people who steal your time and energy. You become like the people you spend time with. Spend time with the right people!
What is the key to success? Whether it’s growing your IT business or becoming a good salesperson – consistency and perseverance are key.
Looking at Why You Should Create a To NOT Do List and how it can help business owners to avoid bad habits and to become more productive.
Is the e-mail you receive important, or does it just make you feel important? If you ruthlessly reduced your inbox – would you actually miss anything?
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