If you run an IT Solution Provider or Managed Service Provider (MSP) business, you want to do things faster, better and cheaper than your competition. But what do you need to do to actually achieve these boosts in MSP operational efficiency?
That’s the topic that we’ll be tackling in our next MSP live video session, taking place on September 19th at 4 pm GMT!
MSP Operational Efficiency
On September 19th, hosted by our friends at Avast Business, we’ll be live from the studios at the London Stock Exchange (LSE).
I’ll be hosting a live video panel discussion focusing on the topic of running an MSP effectively.
How can you boost MSP operational efficiency? What systems does it really take to run your MSP business successful?
We’re going to be digging into the processes that help separate the best MSPs from the rest.
Some of the topics we will be covering include:-
- Learn how to set goals and Key Performance Indicators (KPI’s) for all areas of your business.
- Effectively find and onboard customers.
- Provide efficient Service Delivery through automation.
- Understand how you can drive down operational costs.
The MSP Expert Panel
If you’ve watched one of our previous live video sessions, such as How to offer awesome MSP Endpoint Protection, then you’ll know these are lively, very interactive events!
I’ll be discussing MSP operational efficiency with a panel of Managed Services experts, including:-
- Tracy Pound – Managing Director of Maximity, and an international speaker, trainer, advocate for diversity in tech.
- Fiona Challis – The Channel enablement & MSP sales expert.
- Robert Gibbons – Head of Managed Services at Evaris.
Our expert panel will be answering your questions on all aspects of running an MSP, from sales and marketing to service delivery and operations.
So get your questions ready now! We’ll be answering them live on air.
How to view the video on demand
The live video broadcast took place on September 19th at 4 pm GMT (12 pm EST). Did you miss it? Never fear! You can now view the video-on-demand at your leisure.
Visit the Avast Business BrightTalk website and register for free. If you’re already registered, then here’s a direct link to this How To Boost MSP Operational Efficiency video.
We will give you on-demand access to this Managed Services video, and we will give you access to a library of other videos. They are all aimed at helping you grow your MSP business.
What question would you ask of our panel of live experts? Leave a comment below or get in touch!