Podcasts
Who are the New Breed of Customer Focused MSP Vendors? TubbTalk #82
I talk to three vendors who are making their businesses customer focused, and changing the way partner relationships work in IT.
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Events
MSPs – Watch Remote Connect 2.0: Back to the Future!
SmileBack’s Remote Connect 2.0 Virtual Event was a fun, must-attend for Managed Service Providers (MSPs)! You can now watch the video replay!
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Podcasts
How To Succeed with Excellent MSP Customer Service – TubbTalk 79
Richard talks to Andrew Wallace of SmileBack about MSP Customer Service and how the SmileBack tool improves customer engagement.
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