Operations
The Checklist Manifesto: How MSPs Can Get Things Right
Checklists are an MSPs Superpower! I look at the book The Checklist Manifesto by Atul Gawande and How MSPs Can Get Things Right by using checklists.
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Tech Reviews
Jitsi Meet – Secure Video Conferencing
Jitsi Meet is a fully-featured, secure video conferencing solution. It is open-source, free to use and is a great alternative to Zoom.
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Tech Reviews
Miro – Online Whiteboard Collaboration
Miro is an online whiteboard platform. You can use it to draw on a virtual whiteboard which your colleagues, friends or clients can collaborate with.
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Tech Reviews
Krisp – Noise-Cancelling App
Krisp is a noise-cancelling app that mutes background noise in any communication app such as Zoom, Skype or Microsoft Teams.
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Tech Reviews
K Ring – The Contactless Payment Ring
The K Ring Contactless payment ring allows you to make payments anywhere that accepts Mastercard. It’s a physical wearable ring for contactless payment!
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Blog
How to work with Technoreluctant Clients
How can your Managed Service Provider (MSP) or IT Solution Provider work with Technoreluctant Clients who don’t see the value in using modern technology?
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Building Relationships
A Review of the Empowering the Modern Day xSP event
Here’s a review of the “Empowering the Modern Day xSP” event which took place on March 23rd 2020 at the beautiful Sunset by Australasian in Manchester, UK.
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Tech Reviews
Headliner – Easily Create Videos
Headliner is a tool that allows you to easily create videos with captions from an existing video, or from your blog posts or podcasts.
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Operations
An Introduction to Load Balancing for MSPs
I provide an Introduction to Load Balancing for MSPs. Why should Managed Service Providers considering using Kemp Technologies load balancing solutions?
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Tech Reviews
Hypercontext – The App to Make Meetings Better
The Hypercontext app can help you make meetings better, through shared online agendas, integrated meeting notes and a next step tracker.
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Tech Reviews
Please Press 1 – Skip Telephone Menus for UK Call Centres
Please Press 1 helps you quickly find telephone numbers that many companies hide away and then skip telephone menus for UK Call Centres.
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Operations
A list of Backup & Disaster Recovery (BDR) Tools for MSPs
Which Backup & Disaster Recovery (BDR) tool should you choose for your Managed Service Provider (MSP) business? Here is a list of BDR tools for MSPs.
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