Together is Better: A Powerful Message for Global MSP Day 2023 - Tubblog: The Hub for MSPs

Together is Better: A Powerful Message for Global MSP Day 2023

Together is Better: A Powerful Message for Global MSP Day 2023 image

‘Together is better’ was one of the key messages from this year’s Global MSP Day.

In celebration of the 6th annual Global MSP Day, Managed Service Providers (MSPs) from all over the world came together across the globe for live events and virtual presentations on 1st June 2023.

Sponsored by Barracuda MSP, the theme of this year’s event was to recognise that there have been a wealth of challenges and opportunities for MSPs since the pandemic.

Part of the activities included a great virtual presentation from our own Richard Tubb. He told us that there are lots of opportunities out there for MSPs, but that we don’t have to try and do it all by ourselves.

Divider

Global MSP Day 2023

Global MSP Day 2023 celebrates the MSP industry with a day of learning and networking across North America and Europe.

It’s a chance to remind ourselves of all the good that we as MSPs do for our clients, in spite of the rising challenges that we’ve had to face in a post-pandemic world. It’s an opportunity for MSPs and vendors to collaborate, share knowledge, celebrate successes and champion best practices. 2023 marks the 6th year of the Global MSP Day tradition.

The day included virtual presentations and in-person events. With contributions from CompTIA, CyberQP and Channel Program.

Anne Campbell of Barracuda, said: “This event is full of opportunities for IT managed service providers – the information and shared experiences are guaranteed to increase knowledge and help businesses discover best practices to promote business growth.”

The Evolving Landscape of the MSP Report

As ever, Global MSP Day coincides with the release of  findings from Barracuda’s Evolving Landscape of the MSP report.

The report collates data from 500 surveyed MSPs from all over the world.

Jason Howells, VP MSP International Sales for Barracuda MSP revealed the key themes for 2023, as part of the live hour-long virtual event.

This year the report’s key findings included:

  • MSPs show resiliency in 2023
  • MSPs are continuing to diversify their product offerings
  • Continuing growth is creating challenges for MSPs
  • Sustainability continues to be a priority

The full report can be found here: The Evolving Landscape of the MSP Report 2023

How to Lead with Cybersecurity in 2023

As part of the live virtual event, Wayne Selk, CompTIA’s VP of Cybersecurity and Executive Programs, spoke on the subject of cybersecurity.

He said we should consider reframing our perspectives as MSPs when in comes to cybersecurity.

In taking a risk-based approach, deciding the risk tolerance of clients on an individual level, and identifying critical assets as a starting point for a cybersecurity baseline is paramount.

Sometimes having a risk-based conversation requires us to think outside of the box! Click to Tweet

 

Together is Better A Powerful Message for Global MSP Day 2023_ Blog Graphics

Divider

Together is Better: 3 Ways Working With Others Can Help Your MSP

In light of the many challenges and opportunities faced by today’s MSPs, one stands out in particular: digital transformation.

Richard Tubb gave a presentation about how IT service providers should harness the power of working with others so that you are free to focus on the core competencies that fit your level of expertise.

Richard shared three valuable tips proving that together is better than going it alone.

Tip #1: Outsource Your Day-to-Day to Focus on High Value Work

The myth about outsourcing is that you’re abdicating responsibility, or ‘setting and forgetting’ as it’s sometimes called.

However, the truth is that you’re just delegating the responsibility to contracted partners who are delivering your services to the standards you’ve agreed. It’s similar to the partnership between MSP and client. MSPs are delivering the IT services for small and medium-sized businesses (SMBs), allowing them to focus on their business.

Three areas that MSPs should consider outsourcing in particular, are:

  • Service desk
  • Network Operations Centre (NOC)
  • Security Operations Centure (SOC)

Outsourcing is not just for the technical services you deliver, either. You can outsource HR & recruitment, accounting, web design, marketing, and so much more.

Tip #2: Form Strategic Alliances with Partners Where Your Expertise is Lacking

Where a client’s needs extend to areas that fall outside of your core competencies, you should look to partner with other companies that can deliver those services.

It might be that you need to provide a customer relationship management (CRM) solution for a client, or they’re asking about using Linux, or they need a new e-commerce website setting up. Whatever it is, if it’s something you know you should not be tackling by yourself, then that’s where strategic alliances come in.

You’re more than just a IT provider for your clients, your a trusted business adviser too. So when you partner up with someone who delivers a good service, you’re also facilitating new business relationships for your clients as well.

Tip #3: Don’t Go It Alone – Get Involved in the MSP Community

Richard shared that his own personal and business growth was accelerated thanks to some generous and successful people who gave up their time to teach him how to succeed in IT.

Peer collaboration is a powerful way to accelerate your growth and learn from others who have been where you are.

How can you grow your #MSP and diversify your offerings? @stevekarma77 explains why together is better for success for everyone. Click to Tweet

The increased awareness of mental health challenges means that support is not only encouraged, but essential.

The MSP industry is unique in that peers are willing to go the extra mile to help one another to learn and grow. To share experiences, tactics, pains and successes.

It sounds absurd, competitors helping each other, but they say a rising tide lifts all boats.

Great examples of MSP communities and resources include:

The potential for increased success for MSPs lies in working and learning from others. Together is better, and we’re in the best industry to leverage the knowledge and expertise around us.

Together is Better A Powerful Message for Global MSP Day 2023_ Blog Graphics Divider

Global MSP Day 2023 Virtual Event Replay

In case you missed it, you can watch the replay of the hour-long virtual event below.

Global MSP Day 2023: The London Networking Event

Richard Tubb and I, Stephen McCormick, were in attendance at the London networking event for Global MSP Day, which was held at the Aviary Rooftop Bar and Restaurant, at the top of the Montcalm Hotel.

A number of a managed service providers were in attendance to network and celebrate on what was a warm and sunny afternoon. So nice, in fact, that many took advantage of the complimentary hats and sunglasses!

Global MSP Day 2023Also in attendance, was Sandro Roppa, Regional Account Director for Barracuda MSP, amongst many others.

It was a good chance to network, socialise and discuss ideas, over drinks and nibbles at fantastic location in the centre of London.

This event was one of six in-person events across the globe. The only other event in Europe took place in Kameryck, Netherlands.

Other gatherings took place in North America in Ontario, New York, Atlanta, and Dallas.

Divider

Conclusion

All in all, Global MSP Day is a celebration of the marvellous achievements of MSPs, especially since the pandemic.

The opportunities for MSPs mean our technical services are more in demand than ever. It’s important though, to remember where our own strengths are, and to know that we don’t have to try and to do this all by ourselves.

The together is better ethos is reflected in the sheer number of memberships to MSP communities around the world.

Not to mention the people who gave up their afternoons and evenings to join in on the in-person networking social events.

Did you take part in Global MSP Day, or are you part of an MSP community you think more people should be aware of?

Please let us know all about it in the comments.

Together is Better A Powerful Message for Global MSP Day 2023_ Blog Graphics

Divider

You Might Also Be Interested In

STEPHEN MCCORMICK

I'm the MSP Community Manager for Tubblog. A small business owner, technical writer and blogger, with 15 years experience in corporate IT. I frequently attend MSP peer groups and create content relevant to IT service providers and business owners.

All Posts

You might like:

What to Consider Putting in a Powerful MSP Testimonial image

What to Consider Putting in a Powerful MSP Testimonial

Article | By Stephen McCormick
Why Time Off is Vital for MSP Leaders’ Mental Wellbeing image

Why Time Off is Vital for MSP Leaders’ Mental Wellbeing

Article | By Gudrun Lauret
Maximising Your MSP’s Marketing with Proven Social Proof Strategies image

Maximising Your MSP’s Marketing with Proven Social Proof Strategies

Article | By Stephen McCormick
Unlock IT Efficiency with David Allen’s ‘Getting Things Done’ image

Unlock IT Efficiency with David Allen’s ‘Getting Things Done’

Article | By Graham Pierrepoint
Kaseya DattoCon Europe 2024: The Latest in IT Service Solutions image

Kaseya DattoCon Europe 2024: The Latest in IT Service Solutions

Events | By Richard Tubb
10 Handy AI Resources to Help Your MSP Clients Grow Their Businesses image

10 Handy AI Resources to Help Your MSP Clients Grow Their Businesses

Article | By Gudrun Lauret
Understanding Deepfake Technology: Why It’s A Risk To Your Business image

Understanding Deepfake Technology: Why It’s A Risk To Your Business

Article | By Stephen McCormick
Successful MSP relationships: How to Find and Nurture Them to Make Them Last image

Successful MSP relationships: How to Find and Nurture Them to Make Them Last

Article | By Guest Author
How to Help Your MSP Clients Stay Safe When Using AI Tools image

How to Help Your MSP Clients Stay Safe When Using AI Tools

Article | By Gudrun Lauret
7 Examples of How to Promote Positive Mental Wellbeing In Your Business image

7 Examples of How to Promote Positive Mental Wellbeing In Your Business

Article | By Stephen McCormick
How to Better Support Your MSP Clients With AI Tools image

How to Better Support Your MSP Clients With AI Tools

Article | By Gudrun Lauret
Encouraging Wellbeing as an Important Investment for Your Business image

Encouraging Wellbeing as an Important Investment for Your Business

Article | By Stephen McCormick

Comments

Leave a Reply

Your email address will not be published. Required fields are marked *

Share via
Send this to a friend