A New Employee: What Is The Cost To Your MSP?

A New Employee CostWhen I speak to the owners of growing Managed Service Provider (MSP) businesses, the biggest challenge they often face is hiring and retaining good employees.

Many businesses find themselves underestimating just how difficult it is to grow their team, or replace an employee who has left their business. Quite apart from the very difficult task of recruiting a new member of staff, there is the time and money it takes to onboard a new employee and then keeping them happy and motivated over the longer term.

Employing staff can be, putting it bluntly, a headache.

But what are the alternatives? How can you grow your MSP business without needing to hire as many staff?

The benefits of outsourcing and delegation

A New Employee - What Is The Cost To Your MSPI joined my friends at IT Glue for a webinar on Thursday 3rd August 2017 to ask “A New Employee: What is the cost to your MSP business?”. In this free webinar, we shared with you some practical, actionable tips and techniques you can use to help you increase your team’s productivity without taking on new staff.

Specifically, we explored the benefits of:-

  • Outsourcing your Network Operations Centre (NOC)
  • Building a strategy to utilise your vendor partners Technical Support services
  • Working with Virtual Assistants to reduce your admin overheads

Get the Recording

The “A New Employee: What is the cost to your MSP business?” webinar takes place on Thursday 3rd August at 1500 and is free to attend.

You can register for the free webinar now. If you can’t make the live webinar, register anyway and you’ll be given access to the on-demand recording when it’s available.

EDIT:-  The on-demand recording of the webinar is now available at https://www.itglue.com/new-employee-cost-webinar.

This is a hot-topic for the MSP business owners I work with right now, so I hope this webinar will help a lot of you.


  • Have you tried outsourcing? If not, why not?
  • Do you struggle to find and retain great staff? What has worked for you?

Let me know by leaving a comment below or by contacting me.


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