UPDATE: You can now listen to the webinar on demand (see below).
A heads-up that I delivered a webinar entitled “How to build a successful MSP from scratch” in conjunction with my friends at CompTIA.
The webinar took place on Thursday, July 12th at 3 pm GMT, covering the fundamentals of building a great Managed Service Provider (MSP) business.
What are the fundamentals of building a successful MSP?
In this interactive webinar, I looked at the fundamentals of building a successful MSP from scratch, covering three main areas.
- Operations — The delivery of services to clients and the day-to-day running of your business
- Sales & Marketing — Attracting new clients and winning new business
- Building Relationships — Creating meaningful alliances with your clients, suppliers, peers and the wider business world.
For each of these areas of business, I provided practical, real-world actionable tips and techniques that you can implement within your MSP business.
Who are CompTIA?
If you’re unaware of CompTIA and you run an IT business, then they are well worth your time learning about.
Most people will be aware of CompTIA as the vendor-neutral certification body behind the A+ certification, amongst others.
CompTIA is also a non-profit trade association serving as the voice of the information technology industry. In addition to professional certifications, CompTIA provides educational programs, research, networking events, philanthropy and public policy advocacy. In short, CompTIA is dedicated to helping advance the IT industry.
I’m a huge fan of CompTIA’s work in the UK. I’ve previously written and recorded an episode of TubbTalk entitled Who are CompTIA and how can they help your IT business? that you will find useful in learning more.
Listen on Demand: Webinar – How to build a successful MSP from scratch
You can listen to the webinar on demand at https://www.comptia.org/events/webinars/webinars-on-demand
There’s also a free resource kit for the “How to build a successful MSP from scratch” webinar.
I hope you find both very useful!
What’s your biggest challenge in building an MSP business? Let me know in the comments below!