What is operational efficiency? In a Managed Service Provider (MSP) it’s how capable your business is of delivering your service in the most cost-effective manner.
Cost-effectiveness should not mean reducing the levels of service though!
Operational efficiency comes when you’re delivering both a cost-effective AND effective service to your clients.
But how can you do this?
Operational Efficiency: 5 Quick Wins
We also threw open the lines to answer your questions throughout the webinar, as provided time for a Q’n’A at the end of the webinar.
Download the on-demand recording of the Webinar
The webinar, which took place on 18th January 2018, is free for all to view on demand. Simply register at https://try.itglue.com/5-quick-wins to be sent a link.
What are your biggest challenges when it comes to achieving operational efficiency?
Send us your questions about the webinar now and continue the conversation!