My first webinar of 2018 kicked off as I joined Scott Tyson of Inbay and Alex Ford of IT Glue to discuss Operational Efficiency: 5 Quick Wins.
Operational Efficiency
What is operational efficiency? In a Managed Service Provider (MSP) it’s how capable your business is of delivering your service in the most cost-effective manner.
Cost-effectiveness should not mean reducing the levels of service though!
Operational efficiency comes when you’re delivering both a cost-effective AND effective service to your clients.
But how can you do this?
Operational Efficiency: 5 Quick Wins
In the webinar, Scott, Alex and I shared 5 quick wins for lowering your cost of support while still delivering effective service to your clients.
We also threw open the lines to answer your questions throughout the webinar, as provided time for a Q’n’A at the end of the webinar.
Download the on-demand recording of the Webinar
The webinar, which took place on 18th January 2018, is free for all to view on demand. Simply register at https://try.itglue.com/5-quick-wins to be sent a link.
What are your biggest challenges when it comes to achieving operational efficiency?
Send us your questions about the webinar now and continue the conversation!
Tweet me @tubblog, Scott Tyson of Inbay @ST1972UK or @Inbay, and Alex Ford of IT Glue @AlexFord_ITGlue.
You Might Also Be Interested In
Richard Tubb is one of the best-known experts within the global IT Managed Service Provider (MSP) community. He launched and sold his own MSP business before creating a leading MSP media and consultancy practice. Richard helps IT business owner’s take back control by freeing up their time and building a business that can run without them. He’s the author of the book “The IT Business Owner’s Survival Guide” and writer of the award-winning blog www.tubblog.co.uk
All PostsYou might like:
Comments