Running a Managed Service Provider (MSP) business is no easy task.
There are multiple aspects of the business to deal with including Service Delivery, Sales and Marketing, HR, Finance, and much more.
How can you be sure you’re doing everything the right way?
We covered this topic in our latest live video for MSPs on Best Practices for Running a Successful MSP.
Live Video – Best Practices for Running a Successful MSP.
Recorded in the amazing studios at the London Stock Exchange (LSE), this live video session was hosted by our friends at Avast Business. It featured a panel discussion.
If you caught our live video on How to offer awesome MSP Endpoint Protection then you’ll know these are lively and very interactive sessions!
The panel and I talked about the Managed Service model, and how to deliver it effectively.
Our panel consisted of:-
- Andrew James, Commercial Director for Sovision IT
- Richard Whybra, Technical Director for Taurus Clearer Communication
- Tim Wilkinson, UK Sales Leader for Avast Software
We answered the audience’s questions about running a successful MSP live on air. There were a LOT of challenging questions!
How GDPR is Raising Awareness of Cyber Security
In this excerpt from the full video, Richard asks Richard Whybra on how GDPR is changing his client’s view of cyber-security.
Richard also shares the opportunity for MSPs in providing “downstream” support to internal IT departments within client companies.
Why Your MSP Should Have an RMM Tool
In this excerpt, Richard asks Andrew why an MSP should use a Remote Monitoring & Management (RMM) tool.
Andrew explains how RMM tools have enabled his business to become more efficient and help their clients with their cybersecurity.
How to view the video on demand
The live video broadcast took place on 3rd December 2018. Did you miss it? Never fear! You can now view the video-on-demand at your leisure.
Visit the Avast Business BrightTalk website and register for free. If you’re already registered, then here’s a direct link to this Best Practices for Running a Successful MSP video.
We will give you on-demand access to this Managed Services video, and we will give you access to a library of other videos. They are all aimed at helping you grow your MSP business.
Conclusion
How is your IT Solution Provider business utilising the right tools to keep your client safe?
Has GDPR had an impact on your business growth?
Do you have questions about how to scale your MSP business?
Leave a comment below or get in touch to let me know.
You Might Also Be Interested In
Richard Tubb is one of the best-known experts within the global IT Managed Service Provider (MSP) community. He launched and sold his own MSP business before creating a leading MSP media and consultancy practice. Richard helps IT business owner’s take back control by freeing up their time and building a business that can run without them. He’s the author of the book “The IT Business Owner’s Survival Guide” and writer of the award-winning blog www.tubblog.co.uk
All PostsYou might like:
Comments