If you’re a Managed Service Provider (MSP) who maintains an on-premises server network as part of your tech stack, you know that parts can be expensive.
What if there was a cheaper alternative that was better for the environment?
A service that breathes new life into old, or second-hand kit, but that was still of excellent quality?
Sometimes when a company downsizes, or goes into liquidation, there may be a lot of perfectly reusable server equipment that can reconditioned and sold on again, instead of facing landfill.
Remanufacture-as-a-Service as a More Sustainable Alternative for MSPs
MSP Community Manager, Stephen McCormick, spoke to Christopher Stephens, Strategic Partner Development Manager of Circle Stock Limited.
In this interview, they talked about what Remanufacture-as-a-Service is, and how it can help MSPs save money, and become a more sustainable partner.
Also, the value in establishing strong networks in business, and why the customer experience is so important.
An Interview with Christopher Stephens
Christopher is the Strategic Partner Development Manager for Circle Stock Limited. A company that specialises in sourcing and remanufacturing high spec network products.
Christopher believes in the power of networking with people as a great way to grow your business, and that conversation is great for finding common ground with your peers.
Video: Remanufacture-as-a-Service as a More Sustainable Alternative for MSPs
Offering a Better Alternative to Expensive New Network Equipment
While it’s usual to purchase brand new kit from reputable suppliers, Circle Stock Limited offer an alternative. One that’s cheaper, and better for the environment.
They acquire used kit from a variety of places. Charities, MSPs and as part of asset disposals. It’s what they do with that kit that gives their business their unique selling proposition.
Once at their offices in Fareham, the kit goes through rigorous electronic testing, and then given a thorough physical restoration. This can involve parts being stripped down to the component level and ultrasonically cleaned.
Then the casings are panel beaten, folded and resprayed to a factory level restoration standard.
They do this for quality components by manufacturers such as Juniper and Cisco, primarily. But components by other manufacturers are considered too, if there’s a reasonable margin to make it worthwhile.
How to Ensure Sustainability in What You Do as a Business
“We believe in what we do is ‘exactly what it says on the tin'”, says Chris, “I invite anybody to come and visit us and take the tour.
“If you lie about what is it you’re doing, you’ll eventually get caught out. We believe in our products, and we provide a three-year warranty to show how confident we are that you’re going to be happy with your purchase from us.”
The Power of Networking and Why Every Business Needs to Embrace it
Networking is a vital part for growing any business. The more conversations you have with your peers, the more trust you can begin to develop. It’s not all about driving new business – not all conversations you have with people will end in a sale.
Having good relationships with people mean that they will speak highly of you when you’re not in the room. That adds value to what you do, whether you’re aware of it or not.
Also we’re more alike than we are different, and finding that common ground is where it all starts.
The Customer Journey and What it Looks Like for Chris
I think it begins with how smooth and streamlined your internal processes are.
Keeping a good rapport with your customers. Making sure that orders are processed quickly and keeping a consistent quality is essentially in keeping their business.
If things do not go according to plan and customers are unhappy, it does nobody any favours playing the blame game.
Does Remanufacture-as-a-Service Suit Your MSPs Sustainability Goals?
Does the Remanufacture-as-a-Service suit your MSP’s goal of become more sustainable? Would having a partner with a proven sustainability track record be a benefit to your business, for the verticals you’re trying to niche towards?
If so, drop us a comment. We’d love to hear how this could help you and your business.
How to Connect with Christopher Stephens
Remanufacture-as-a-Service as a More Sustainable Alternative for MSPs: Interview Transcript
Resources Mentioned in This Video
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I'm the MSP Community Manager for Tubblog. A small business owner, technical writer and blogger, with 15 years experience in corporate IT. I frequently attend MSP peer groups and create content relevant to IT service providers and business owners.
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