Events
Panel Conference – Best kept secrets to help MSPs grow in 2021
Discover the best kept secrets to help MSPs grow, as I join the conference panel with Acronis as part of their #CyberFit Events series.
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Events
Webinar – It’s totally possible to become the All Encompassing MSP – Part 2
What are clients expecting of their MSP right now? Join me as we look at the state of demand and how you can become an All Encompassing MSP.
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Events
Webinar – 5 Simple Steps To Get Your MSP Business Firing On All Cylinders
I’ll be joining Kaseya to share my advice and 5 Simple Steps To Get Your MSP Business Firing On All Cylinders.
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Events
Webinar – It’s totally possible to become the All Encompassing MSP
How can you prevent your customers becoming dissatisfied and turn your MSP into a proactive, adaptable All Encompassing MSP?
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Events
Webinar: MSP Shape Up Webinar – Top Tips for Your 2021 Plan
How can you create a 2021 plan and shape up with so much uncertainty over the effects of COVID-19 on the industry and economy?
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Podcasts
How To Succeed with Excellent MSP Customer Service – TubbTalk 79
Richard talks to Andrew Wallace of SmileBack about MSP Customer Service and how the SmileBack tool improves customer engagement.
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Events
Connect IT Europe 2020 – Virtual Conference
Connect IT Europe 2020 showcases sessions and stories from speakers around the world, designed to build and connect IT Communities.
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Events
Acronis Global Cyber Summit 2020
The Acronis Global Cyber Summit 2020 is packed full of useful sessions to help you accelerate your MSP businesses growth.
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Podcasts
The Evolving MSP – TubbTalk #44
Richard hosts a panel of IT business owners who talk about the evolving MSP and what the future holds for IT businesses and their clients.
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Personal Development
The Managed Service Provider “Bible” – The E-Myth Revisited
Taking a look at the “Bible” for Managed Service Provider’s – The E-Myth Revisited by Michael E. Gerber, a highly recommended book!
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Operations
How NOT to do Patch Management for IT companies
Taking a look at the mistakes some IT companies make when dealing with client Patch Management, and how you can avoid those mistakes.
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Events
Webinar – Effectively Using Social Networking to Build Your IT Business – Thur 16th Feb
I join Rich Akullian of Autotask in a webinar to talk about Effectively Using Social Networking to Build Your IT Business.
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